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〒286-0033 970, Hanasaki-chou, Narita-shi, Chiba
TEL +81-476-24-6660
IP-T +81-050-5552-7762
FAX +81-476-24-6661
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- FAQ
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- Reconfirmation/Cancellation(Japanese only)
バナーエリア
- What time is check-in time/check-out time?
- Check-in time is 2pm, check-out time is 11am.
- Can I check-in before the check-in time?
- The earliest check-in time is 11:00am.
We will charge 1,000 yen per hour until 2:00pm for early check-in.
Depending on some circumstances, we may ask you to wait for a while.
- Can I extend my stay after the check-out time?
- Yes. You can extend your stay with \1,000 per hour until 2:00pm.
After 2pm, you are required to pay for one-night room charge.
- Can I leave my baggage before checking in or after checking out?
- Yes, you can. We will certainly keep your baggage. Please ask at the front desk.
- Can I send my baggage in advance?
- Yes, you can.
We can keep your baggage until the date of your stay.
Please send it to the following address.
〒286-0033
Chiba, Narita city, Hanasaki-cho970
Richmond Hotel Narita
TEL:0476-24-6660
＊Please make sure to write the name of the guest and the date of stay on the transmittal form.
- Can you accept a credit card?
- We will accept the following credit cards;
Visa/JCB/DC/UC/Diners Club/Master/American Express/UFJ(ex-Million Card)
(We Will accept Ginren and EDY.)
- Could you tell me the opening hours of the front desk?
- We are open for 24 hours.
- Can I reserve a parking space?
- We are very sorry, we cannot accept the parking reservation.
If the parking is full, our staff will lead you to the cooperated parking lot.
- Is there a hight limit of cars in the parking?
- The hight limit is 2 meters high.
- How do I get to the parking?
- There is an entrance to the parking on the right side of our hotel entrance.
- Will the parking fee be charged each time if I pull my car out of the parking a few times during the stay?
- You can pull out of the parking as many times as needed during the stay
once you pay for the parking.
- Can I park before checking in?
- You can park with 100yen per half an hour.
- How much is the parking charge?
- It is 900yen per 1-stay.
You can park from 2pm on the check-in date to 11am on the check-out date.
(The charge could be different depending on plans)
- Please give details of the coin parking.
- -At the coin parking, the parking fee will be charged each time you pull out of the parking lot.
-At the coin parking, the charge could change depending on parking hours.
- How much is the charge of the cooperated parking?
- It is 900yen per night, which is the same price as our parking's.
- Can I park the motorcycle?
- Unfortunately, we do not have the parking space for motorcycles. You can park at the empty space in front of the parking. Please contact us in advance.
*We cannot take any resposibilities of being stolen.
- Do you have a bathing area, a meeting room, or a fitness club?
- Unfortunately, we do not have those facilities.
- Do you have Japanese rooms?
- Unfortunately, we do not have Japanese rooms.
- Do you lend a LAN cable?
- All rooms are provided a LAN cable in the drawer of the desk.
- Can I connect the internet in the room?
- You can use the internet free in all rooms.
- Can you prepare an extra bed?
- When three people stay in one room, we can prepare an extra bed in a twin room.
In this case, we will recieve the charge for three people.
- Where can I have breakfast?
- You can have buffet breakfast at the restaurant, Stella, on the first floor.
Opening hours: from 6:30am to 9:54am
- Can I have dinner in the hotel?
- Yes, you can.
There is one Western style restaurant, Stella, on the first floor.
Our guests can get 10% discount if you show your room key card at the restaurant.
- Do you have room seivice?
- Yes, we do (at Dinner time only).
- Can children stay free?
- The charge is free for a child who is twelve or under.
(Up to one child per one adult)
- Can you prepare a baby crib?
- We lend a baby crib at the front desk.
(Please understand that the number of the cribs is limit.)
- Is there the validity time of the members card and point?
- It occurs from 2007. It is for 2 years from the last date of stay.
- Can my friend use my membership card?
- Only the member himself can use his membership card.
- Can another person use my saving point?
- You cannot let another person use your points.
If you would like to treat your guest, please use a courtesy card instead; we will deliver a courtesy card in exchange for 10000 points.